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The case I purchased is of excellent quality. The print is perfect, the personalised text is exactly what I requested and the customer service was outstanding. I was sent an email to double check the model of my laptop to ensure I had chosen the correct one and I had a speedy reply. Also, the case was delivered promptly and packaged well. I highly recommend purchasing from My Journal Shop.
It’s a beautiful case to use. Will order another one for sure. The personalisation is a nice touch.
Microsoft Surface Case - Solid Color
Love we could upload our own pics, easy process (remember to keeps pics no more than 1MB), photos printed great & will now be easily to recognise as ours amongst everyone else at school!
ENJOY FREE SHIPPING ON ALL ORDERS OVER $55.
(subtotal, excluding shipping costs)
Standard shipping for orders under $55 is $9.95. Express shipping is $14.95. Orders containing monogrammed products will require up to 4 business days to be dispatched.Most express orders are dispatched within 2 business days. Please allow up to 4 business days for express delivery, depending upon the time of purchase and your delivery address.
Please note: All Australian orders are dispatched from Sydney, Australia. During sale and holiday periods, delivery may take longer than the estimated timeframes above. Orders containing monogrammed products will require up to 4 business days to be dispatched. If you live in WA, NT, certain areas of QLD or remote rural areas, you may need to allow a few extra days for postage.
Items can be returned to us with the following details:
- Item is returned within 30 days of purchase.
- The original receipt or proof of purchase is provided.
- The returned item is unused with original packaging.
- The returned item is not monogrammed or personalized.
- Items can be returned for a refund, exchange or gift card.
Monogrammed or Personalized Item
The beauty of the monogramming is that once an item is personalised it is created and marked especially for you! Unfortunately, this means that we are unable to accept exchanges or refunds if you change your mind about your purchase.
QUESTIONS & ANSWERS
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