iPad Case - Love
Hello,
I just wanted to say thank you for my recent order. Sadly, our dog of 16 years passed away recently, and with my daughter’s birthday approaching, I had a iPad case made through your service featuring two beautiful pictures— of my daughter and of our dog.
There was a delay with Australia Post (through no fault of yours), but the case thankfully arrived on the morning of her birthday. The look on her face when she saw it was unforgettable. She was absolutely blown away, and I was equally impressed by the quality of the case and how quickly you processed the order. Don't be surprised if you have an influx of orders from Perth as everyone who see the case instantly asked where we got it made.
I truly want to thank you from the bottom of my heart for offering such an amazing service. Being able to create something so meaningful during a difficult time has meant the world to us.
You’re doing a wonderful job.
Thank you again!
Warm regards,
Shae
I love it it’s fantastic
Once you add it to the cart then they are charging 20$ for personalisation. Please don’t give an illusion that it’s 49.99$.
There seems to be a problem with the delivery address and we got the Info, that the parcel will be deposited at some pick up point. But we never got the location of the pick up address and the delivery got simply lost!!!?
Photos printed perfectly and it arrived so quick! Very happy and highly recommend
SHIPPING
ENJOY FREE SHIPPING ON ALL ORDERS OVER $55.
(subtotal, excluding shipping costs)
Standard shipping for orders under $55 is $9.95. Express shipping is $14.95. Orders containing monogrammed products will require up to 4 business days to be dispatched.Most express orders are dispatched within 2 business days. Please allow up to 4 business days for express delivery, depending upon the time of purchase and your delivery address.
Please note: All Australian orders are dispatched from Sydney, Australia. During sale and holiday periods, delivery may take longer than the estimated timeframes above. Orders containing monogrammed products will require up to 4 business days to be dispatched. If you live in WA, NT, certain areas of QLD or remote rural areas, you may need to allow a few extra days for postage.
RETURN
Items can be returned to us with the following details:
- Item is returned within 30 days of purchase.
- The original receipt or proof of purchase is provided.
- The returned item is unused with original packaging.
- The returned item is not monogrammed or personalized.
- Items can be returned for a refund, exchange or gift card.
Monogrammed or Personalized Item
The beauty of the monogramming is that once an item is personalised it is created and marked especially for you! Unfortunately, this means that we are unable to accept exchanges or refunds if you change your mind about your purchase.
